HTTP 502
Bad
Gateway
The reverse proxy is fully operational. The origin server failed to respond within the allowed timeout window — the issue is isolated to the backend tier and does not affect edge infrastructure.
Request pipeline
Operational
Bridge
Reverse proxy
Error
Backend
Origin server
Diagnostics
Error code502
Reverse ProxyHealthy
OriginTimeout
Response time30,001 ms
ProtocolHTTPS / H2
Request ID—
Actions
Active incident
INC-2024-0847
Origin server connectivity is degraded in the eu-west-1 region. The infrastructure team has been paged and is actively investigating. All edge nodes remain fully operational.
ETA ~15 min